We provide essential services that impact the lives of millions of people

We want to use this platform to do the right thing, mobilising the strength of our networks and the expertise of our people.

Responsible business is integral to our company purpose, operating model and strategy. It demonstrates how we are acting as a force for good – creating better outcomes – for today, for tomorrow and for generations to come

Responsible business strategy

Responsible business strategy

Our five-year responsible business strategy outlines our approach to addressing those issues where we can realistically have the most meaningful impact – youth unemployment, digital exclusion, gender inequality and climate change.

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Our latest insights

Office workers

People and culture

Ensuring colleagues are treated fairly through our Real Living Wage commitment


“We are fortunate to live in a time when the imperative to act responsibly is increasingly keenly felt by businesses throughout the world. I very much want Capita to play a leading role in this movement, and to demonstrate that it is only through responsible commercial practice that truly better outcomes can be achieved – for today, for tomorrow and for generations to come.” Jennie Colville, Responsible Business Director at Capita plc

Delivering social value with our clients

We’re helping budding social entrepreneurs in the London Borough of Lambeth to develop their ideas into commercial propositions.

We partnered with Lambeth Council and the School for Social Entrepreneurs to run the Igniting Change programme, which supported 20 residents to grow and develop their project ideas through seven action-based workshops.

The video gives a snapshot of some of the projects - covering everything from tackling inclusion, through to ensuring neuro-diverse young people have the help they need to succeed at school, supporting job-seekers to get experience and skills through volunteering, and raising educational attainment for young people from disadvantaged backgrounds.

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01

Capita's supplier charter

Capita has produced its first ever ‘supplier charter’, outlining how it operates and works together with its 35,000 suppliers.

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02

Resources and reports

Download our reports, policies and resources relating to our corporate responsibility programmes.

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03

Our stories

Read our latest responsible business stories to find out how Capita is working to create better outcomes for our people, our communities and our environment.

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Our latest news

Our latest insights