Pensions administration

Managing compliant and efficient pension schemes

Expectations on how members save for their retirement are changing. Security, efficiency, and reliability are key factors. Today’s pension schemes need to deliver better engagement through easily accessible, intuitive digital platforms. As the leading pensions provider, we offer all this, keeping you up-to-date with changing regulations to ensure compliance, and providing you with efficiency savings.

With over four million member records and an unbeatable range of customisable modules, our HartLink platform is the leading solution in the UK market. From fully integrated workflow to real-time internet self-service facilities for you and your members, HartLink can take care of all your pension administration needs, easier, faster, and safer than ever.

Our unrivalled scale, industry experience, technical expertise and award-winning services make us your go-to partner for every type of pensions administration.

Talk to us about your pension provision

Get in touch

Scheme administration

Good pensions management is a balance of achieving operational efficiency whilst meeting exacting standards of governance and evolving legislation for trustees.

We can help you navigate these changes more smoothly. Whatever you pension scheme - defined benefit, defined contribution, cash balance or hybrid – we provide efficient administration and make sure you meet your legal obligations with complete confidence.

With over 250 years’ worth of combined experience, our experts provide a range of secretarial services that control your costs, minimise your risks and keep your scheme running efficiently. We take care of all the time-consuming administrative burdens, so your teams are free to focus on what they do best.

And we’ll make sure you’re ahead of the game with our fully-automated, digital platform, featuring best-in-class features, automated document production and an integrated workflow.

A complete pensions administration solution

Platform

Our proprietary administration platform, HartLink, manages more pension arrangements than any other platform in the UK.

Pensions payroll

Minimum risk, minimum cost, minimum time. That's what we achieve when we take on your pensions payroll. We are currently responsible for the payment of over 1.87 million UK pensioners, making over 18 million pension payments a year, with a total value of £15.7 billion.

Our pensions payroll service is highly automated and allows scheme members to view payments easily online. With full integration, there's no need to transfer information between systems.

Fund accounting

Our fund accounting services are led by qualified specialists and support all scheme types. We can assist in daily treasury monitoring, monitoring the receipt and investment of contributions and the preparation of self-assessment tax returns.

Scheme secretarial services

We take responsibility for managing your pension scheme effectively and efficiently on your behalf. There’s a full range of services on offer, including managing trustee meetings and record keeping. And, thanks to our partnership with e-Share, you’ll have access to secure software that lets you view all scheme information and enhance communications.

Reporting systems

We offer a range of report-writing services, with the ability to specify the reporting period and reporting set and create user-friendly outputs.

The Pensions Directory

Not every scheme is big enough to need a dedicated website, so we've launched The Pensions Directory to enable every scheme, no matter what size, to comply with online disclosure requirements.

You’ll have your own dedicated page so you can publish information about your scheme, host documents and generate a bespoke search engine-optimised URL to send to your members.

Features include:

Your scheme or company logo
Bespoke header
Synopsis of your scheme
Key document hosting
Document archive
Contact details
Tailored URL

How can we help your organisation?