Because we understand the fundamentals of employee engagement and its impact on your organisation – in all its guises – we are effectively placed to advise you and help you create an approach to employee and customer engagement that is founded in excellent research fundamentals and emerging best practice in analytics.
In so doing we can provide you with insight, not just data, which allows you to take action in an informed and targeted way.
Much of our experience over the last 29 years has developed through working with our many clients across different industries and sectors across the world. Our team has an in-depth understanding of the ongoing challenges faced with delivering an effective and efficient service, where the current financial climate presents a growing level of risk to organisation stability. Our team have a shared passion and commitment for employee engagement. We believe our insight into the key drivers and enablers of employee engagement means organisations are able to develop clear management actions which drives and facilitates collective and lasting improvement for the future.
We are continuously developing more innovative ways to listen and engage with people, and digital technology is creating a more dynamic and sophisticated platform to improve participation. Our online surveys are easy to navigate for participants, and access is available through any web-browser and multiple devices including PCs, laptops, tablets and smartphones.
Our online reporting tool ‘Investigate’, has been developed in partnership with our clients and allows you to drill down into the data and allow a granular level of understanding.